A real person will answer.

Consenting adults aged 18 or over. Some people arrive already in a structured relationship and want somewhere to keep it: the contract behind it, the expectations that follow from it, and an honest record of how it's going.

Others are partners who have been talking about entering one and want help doing that deliberately. Drafting terms, naming limits and comparing interests are all things you can do before anything is signed, and nothing takes effect until you both agree it does. Using the app to negotiate your way into a dynamic is as much the point as using it to run one.

Either way, it is not a dating or hookup app, and there is no way to search for or solicit partners.

Yes. A dynamic has two members, each with their own account and their own private space. One partner creates the dynamic and shares a join code; the other joins with it. You can use the app on your own first and invite your partner later.

Yes. Each dynamic is with a different partner, and your role is set per dynamic rather than on your account, so it can be whatever suits each one. You might be the dominant in both, the submissive in both, or one of each. Dynamics stay completely separate (nothing in one is visible from another), and you switch between them in the app.

The app is free to use, and we've tried to make it genuinely usable that way rather than as a trial you eventually hit the end of. The more advanced features need a subscription.

We'd rather it were free outright. Storage, processing and servers cost money every month, though, and a small studio with no investors has to cover that somewhere, so the subscription is what pays for the app to keep running. When one partner subscribes, the coverage applies to the whole dynamic, so you don't both pay for the same thing.

Subscriptions are billed by Apple or Google, so they're cancelled in your App Store or Google Play account settings rather than in the app. Cancelling stops future renewals; paid features stay available until the end of the period you've already paid for. Refunds are handled by the store you purchased through.

Yes. A copy of your information is kept on your device, so you can see today's expectations and complete them without a connection. Changes sync when you're back online. That copy is removed from your device when you sign out or uninstall.

No, not unless you share it. Journal entries are private to you by default; sharing with your partner is a per-entry decision that you can reverse. Publishing anything to the community is a separate, deliberate action.

You can leave a dynamic at any time without the other person's permission. Leaving ends your access to that dynamic's shared content. Your own private records stay with your account, and you can delete them or your whole account whenever you want.

Every piece of user-generated content and every profile has a report control, and you can block another user so they can't follow you, interact with your content or reach you. We review reports and act on violations within 24 hours. See our safety approach for details.

Delete your account from Settings inside the app, or request it from the account deletion page. Deletion is permanent and removes your personal information and content, except where we're required to retain limited records for legal, tax or security reasons.

Sign-in uses a code sent to your email or phone, so first check your spam folder and confirm you're using the same address or number you signed up with. If a code doesn't arrive after a couple of attempts, email contact@vandbsoftware.com and tell us which method you're using.

Not yet. Collar & Key is in active development and has not been released on the App Store or Google Play. This site describes the product as it's being built.